Refund & Cancellation Policy

Last updated: 7/2/2026

1. Cancellations & Rescheduling by the Client

We understand that schedules change and unexpected events occur. To maintain a fair and organized calendar for all clients, we enforce a strict cancellation and rescheduling policy. If you need to cancel or reschedule your booked virtual consulting session, you must provide notice at least 24 hours prior to the scheduled start time of the meeting.

Notice must be submitted by clicking the cancellation or rescheduling links in your booking confirmation email, replying to your Google Calendar invite, or emailing us directly at pashapasha8138@gmail.com.

• Notice Given >= 24 Hours: You are eligible for a 100% full refund of the session fee, or you may reschedule the session to any available slot on our calendar at no additional cost.
• Notice Given < 24 Hours: Cancellations or rescheduling requests received less than 24 hours prior to the scheduled session are strictly non-refundable. The full booking fee is forfeited to compensate for the reserved time slot that could not be allocated to another client.

2. No-Shows & Grace Period

A “No-Show” is defined as a client failing to join the virtual meeting room (Google Meet or Zoom) within the designated grace period, without any prior written notification.

For every scheduled consultation, the Consultant will remain in the virtual meeting room for a maximum grace period often (10) minutes from the scheduled start time. If the client has not joined the meeting within this 10-minute grace period, the session will be marked as a “No-Show,” the virtual meeting room will be closed, and the session will be considered completed. No-shows are completely non-refundable, and the slot will not be rescheduled.

3. Cancellations or Rescheduling by the Consultant

In very rare and exceptional circumstances (such as medical emergencies, severe internet/power infrastructure failure, or unforeseen conflicts), the Consultant may need to cancel or reschedule a consultation.

In the event that the Consultant must cancel a scheduled meeting, the Client will be notified immediately via email and phone. The Client will be offered the choice of a 100% full refund processed immediately, or the option to reschedule the session at their earliest convenience, with priority scheduling preference.

4. Payment Processing and Timelines

All refunds approved under this policy are processed through our primary payment partner, Razorpay. Once the refund is initiated by the Consultant, Razorpay processes the transaction and returns the funds to the Client's original payment method (credit card, debit card, UPI, net banking, or wallet).

Please note that payment gateways and banking institutions require processing time. Approved refunds typically takefive (5) to seven (7) business days to reflect in your bank account or credit card statement. The Consultant has no control over bank processing timelines and cannot expedite this duration.

5. Contact and Disputes

If you have any questions about this policy, or if you need to initiate a cancellation, rescheduling, or refund request, please contact us at: